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The Project
Our Knaphill client had only purchased this ground floor flat 3 months before so was in the process of bringing it up to a habitable standard. As part of this process, a replacement for the old timber door was required. However, fire regulations require that the front door on each individual flat within a block of flats is a fire door. As the flat’s previous owner had been burgled, not only was a door with at least 30 minutes of fire resistance required, but security was of paramount importance too.
How we helped
The client came down to visit us at our Woking showroom in search for a fire door, after we had been recommended by their friend. As they knew what they wanted, all it took was a quick chat with our sales advisor to determine the ideal fire door solution for their home.
After our expert design team finished manufacturing this bespoke fire door, our fitting team installed it. Our Knaphill client’s home is now fitted with a door that prevents the spread of fire for up to 30 minutes. We also fitted a self-closing device, which ensures the new door is always able to provide this level of fire protection.
However, fire was not the only thing this flat was protected from. Rigorous protection from unwanted intrusions – and another burglary – is also in place, thanks to an ultra-dense timber core, stable inner frame, and aluminium hinge & lock plates. Aesthetically, the white woodgrain effect finish and sleek chrome handle ensured the look of the door was understated yet stylish.
How they found working with us
“Easy, quick and hassle free! Good to go with a local company.”
They also singled out our installations administrator, Claire, for praise, stating:
“Claire has been brilliant! She was amazing at keeping in contact, booking in was easy, final invoicing.”
So a big well done to Claire, whose hard work and dedication is a fantastic example of the high standards of customer service we offer here at Sheerwater Glass.
